Effective Date: October 2025

At QTicks, we stand behind the quality of our digital products. Since we sell non-tangible digital goods, all sales are final. However, we do offer refunds in specific cases.

1. Refund Eligibility

Refunds may be issued if:

  • The product is not downloadable or corrupted due to a technical issue.
  • The product is significantly different from its description.
  • You have contacted our support team within 7 days of purchase with a valid reason.

2. Non-Refundable Situations

Refunds are not available if:

  • You change your mind after purchase.
  • You purchased the wrong item by mistake.
  • You don’t have the required knowledge to use the product.
  • You face compatibility issues without checking product requirements.

3. Requesting a Refund

To request a refund, please contact us at info@qticks.com with your order details and reason. Our team will review your request and respond within 3–5 business days.