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Frequently Asked Questions

How do I download my purchased products?

Once your payment is completed, your themes, plugins, or template kits will be available for instant download from your QTicks account dashboard.

Are QTicks products safe to use?

Yes, all QTicks products are scanned and tested to ensure they are 100% safe, secure, and compatible with the latest WordPress version.

Do I get product updates after purchase?

Yes, you’ll receive updates for the duration mentioned on the product page. Regular updates ensure better performance and security.

Can I use QTicks products on multiple websites?

Most of our products are distributed under the GPL license, which allows usage on multiple websites unless otherwise stated.

What if I need help installing a product?

Our support team is always ready to assist. You can contact us via email at info@qticks.com

Do you offer refunds?

Since our products are digital and instantly downloadable, we only issue refunds in special cases, such as duplicate payments or file issues.