Return/Refund Policy

Introduction:
At Qticks, we aim for 100% customer satisfaction. If you’re not completely satisfied with your purchase, you can request a refund or exchange subject to the terms outlined below.

Eligibility for Returns and Refunds:

• • Digital Products: Due to the nature of our digital products, all sales are final. Refunds are only available if the product is found to be defective or if you encounter technical issues that cannot be resolved by our support team.
  • Request Timeframe: Refund requests must be made within 14 days from the date of purchase.
  • Non-refundable Items: Any digital product that has been used or downloaded is not eligible for a refund.

How to Request a Refund:

• • Contact us at support@qticks.com with your order number and details of the issue.
  • Provide any necessary screenshots or documentation that support your refund request.

Processing Your Refund:
If your refund request is approved, the refund will be processed within 7-10 business days. Refunds will be issued to the original method of payment.

Exchanges:
We do not offer exchanges for digital products. If you are unsure about a product, please review the product details or contact our support team before making a purchase.